Run Solutions | eView

eView

eView is the RUN suite of simple snap-on tools that integrate with and then digitize output from the systems you have, resulting in the transparency and predictability you need – enabling the agility in delivery you crave for..

eView includes four service offerings (eIncident, eProblem, eNetwork and eServer). The strength of each of the four lies in the simplicity and transparency they offer – by the fact they apply logic to the data sourced and translate it into information that really matters to you and your business.

We’re pleased to announce the following frustrations with eView are answered:

  • You no longer have to feel like you’re in the dark and have customers or others inform you of the latest on Incidents and their progress – or how many critical incidents are active – seeing first hand the top open Incidents and where they are against SLA (or any default SLA you choose) is part of the eView suite
  • You no longer have to feel like you’re in the dark and have customers or others inform you of the latest on Problems and their progress – or how many Problems are active – seeing first hand the top open Problems and where they are against SLA (or any default SLA you choose) is part of the eView suite
  • It no longer needs to feel like a guessing game of how many network devices you have for LAN, WAN and Perimeter infrastructure – or how they are performing – be it in an internal or Outsourced envrionment. Being able to see build up of issues before they happen to move to a pro-active and pre-emptive delivery model can be a reality with eView. As many know, if you can remove or greatly reduce network issues – then thats a large part of incident management solved.
  • It no longer needs to feel like a guessing game of how many server devices you have across all your estate be it on-prem or public cloud – or how they are performing – be it in an internal or Outsourced environment. Being able to see build up of issues before they happen to move to a pro-active and pre-emptive delivery model can be a reality with eView. As many know, if you can remove or greatly reduce capacity management issues (storage filling up and its too late for example) – then thats a large part of incident management solved.